FAQ
Q1: Are you a manufacturing company or a trading company?
A: We are a 100% printing and packaging factory with a history of more than ten years. But not just a factory, because we have the sales team ,own showroom, and our own designers who can help buyers decide which product is their best choice.
Q2: Can we have our logo or company information on your products or packaging?
A: Of course. Your LOGO can be displayed on the product by printing, UV glazing, bronzing, embossing, letterpress printing, silk screen printing or adhesive.etc.
We can customize the packaging according to your files and requirements.
Q3. If I want to get a complete quotation, what information should I tell you?
A: Product Type you need: Paper bags? Paper box? Instructions? Stickers? Protective film?etc.
B: Raw material (thickness),you can send us pictures of the packaging you ordered before (or the packaging you like) so that we know your packaging style. Or you can tell us your product name and weight, we will give you the most professional advice.
C: Size: L * w * h, if you can provide art, that’s great.
D: Surface finish: printing, laminating, oiling, hot stamping, etc.
E: Quantity: Usually our MOQ is 500PCS, but if you order several packages together, we can also accept lower MOQ.
Q4. How to get the sample? What’s the sample charge? How many days will be spent of the delivery?
A: Give us the exact data of the product, including size, weight, color, material, etc. You need to provide them to us in PDF or AI design files(or CDR and Photoshop), if you can’t provide them, we can design them for you, but it will be charged.
Sample of our stock could be free. (1- 3pcs) And customized sample will collect sample fee, it will be refunded once confirm the order. (Used as deduction for payment).
Normal samples will be sent within 3-7 working days. Complete the bulk order within 10-15 working days.
Q5. How to ensure the correct rate of design?
A: Before placing the order, we will send you the design draft for confirmation in firstly, next to check the sample effect again,and then carry out to the mass production.
Q6. How to ensure the products quality?
A: Owing advanced equipment, The QC staff will be regularly checking the products in production and count the products in stock everyday. Making sure that every items is qualified.
Of course, you can also hire a third-party professional to check the quality.
Q7. What are your terms of delivery?
A: We accept EXW, FOB, CIF, DDU, DDP, etc. You can choose the most convenient or the most cost-effective way.
WRITE TO US
Request A Free Quote
Have any questions about our products?
Don’t hesitate to contact us. Sufeing’s Product Specialists are very happy to help you and provide professional and reliable solutions to help you solve various problems.
- Email: sophia@sufeipackaging.com
- Phone: +86-755-29625585
- Mobile: +86-13128969971
24H Make 3D Sample
Quality Assurance
